Smart Urban Mobility Platform
Project Overview
Multisyn Tech partnered with Bayez (UAE) to build a smart parking platform – a web dashboard and cross-platform mobile app – designed to make urban parking seamless. The solution connects IoT parking sensors with a React Native mobile app and React/Next.js web portal. It gives drivers real-time spot availability and cashless booking, while enabling administrators to monitor lots and manage payments. By digitizing parking with modern web & mobile app development , Bayez aimed to cut congestion and unlock new revenue. In fact, studies show up to 30% of city traffic is caused by drivers hunting for parking mart parking apps using real-time data can reduce search times by ~40% directly addressing this problem.
Bayez’s leadership needed a full-stack solution that combined hardware (sensors) with software (apps and cloud backend). They wanted a seamless parking solution that would delight users and also provide city planners with valuable analytics.
Using this modern JavaScript stack (React Native + React + Next + Node/Nest + PostgreSQL on AWS) lets our team move quickly and maintain performance. In fact, cross-platform frameworks like React Native can cut development time by up to 50% compared to separate native apps giving startups a faster route to market. By choosing React Native – which still commands a strong market share and delivers near-native performance Bayez got a robust app that works everywhere without a huge duplication of effort.
Phased Approach
Discovery & Planning
We kicked off the project with in-depth workshops to understand Bayez’s business goals, user needs, and operational challenges. This phase focused on defining core features such as parking booking, payments, rewards, and system integrations.
Design
Our UI/UX designers created intuitive prototypes for both the mobile app and the admin portal. The designs prioritized a seamless driver experience with map-based views and reservation flows, along with a clear and functional admin interface featuring dashboards and analytics.
Backend & API Development
Backend engineers built scalable RESTful APIs and real-time integrations using WebSocket and MQTT to communicate with parking sensors. We designed a robust PostgreSQL database schema and set up secure AWS infrastructure to support performance and scalability.
Frontend Implementation
Mobile developers implemented the React Native application for both Android and iOS, while web developers built the admin dashboards using React and Next.js. Key components such as maps, forms, and data-driven charts were developed during this phase.
Integration & Testing
All system components—IoT sensors, backend services, and mobile/web applications—were fully integrated and tested end-to-end. Our QA team conducted functional, performance, and security testing, including simulations of real-time sensor data.
Launch & Iteration
The platform was successfully deployed to production on AWS. Post-launch, we supported Bayez with bug fixes and continuous improvements, adding enhancements like advanced filters and multi-language support based on user feedback.
This agile, phase-by-phase approach ensured transparency and timely delivery. Bayez remained involved throughout the process, reviewing progress in sprints and helping refine priorities at every stage.
- Real-Time Parking Map: Users see available spaces on an interactive map. IoT sensors update spot availability live.
- Instant Booking & Payments: Drivers can reserve a spot and pay via credit card or mobile wallet within the app. Cashless transactions make parking hassle-free.
- Loyalty & Rewards Dashboard: Users earn points for parking that can be redeemed for discounts or perks. A dedicated rewards screen lets users track and claim offers.
- Vehicle Profile & History: Riders save vehicle details for quick check-in and view their parking history and receipts.
- Push Notifications: Automatic reminders alert drivers when their parking time is about to expire, helping avoid fines and improve parking turnover.
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Admin Panel (Web Dashboard):
- Manage Parking Zones & Sensors: Configure areas and monitor occupancy.
- Analytics & Reporting: View dashboards on usage trends and revenue.
- Transaction & Billing: Track payments, issue refunds, and reconcile transactions.
- Analytics & Reporting: View dashboards on usage trends, peak parking times, and revenue to support pricing optimization and city planning.
These features combine to make the Bayez platform a complete smart parking solution. Drivers enjoy convenience, automation, and rewards, while Bayez can efficiently operate and scale the system. Mobile reservations and cashless payments, in particular, set the platform apart from traditional parking solutions.
Challenge 1: IoT Sensor Integration
A key challenge was reliably integrating parking sensors (wireless IoT devices) into the system. We addressed connectivity issues by implementing robust retry logic and using lightweight protocols (MQTT) to handle intermittent signals.
Challenge 2: Real-Time Performance
Ensuring up-to-the-second availability info under load required careful architecture. We used in-memory caching (Redis) for sensor data and scaled the backend API across multiple AWS instances to handle spikes in requests.
Challenge 3: Cross-Platform Consistency
Differences between Android and iOS—such as GPS permissions, background execution, and hardware behavior—required extensive testing and platform-specific adjustments. While React Native allowed us to share most of the codebase, we implemented native modules where necessary to ensure accurate maps and secure payment handling.
Challenge 4: Security & Compliance
Processing payments required strict adherence to PCI compliance standards. We secured all transactions by tokenizing payment data, enforcing HTTPS across all communications, and encrypting sensitive user information at rest to protect against unauthorized access.
Challenge 5: Infrastructure Cost Optimization
Operating a real-time IoT and mobile platform can drive high infrastructure costs. To control expenses, we leveraged AWS auto-scaling to handle peak traffic efficiently and used serverless components where possible, ensuring we only paid for resources when they were needed.
Challenge 6: Legacy System Compatibility
Bayez did not rely on any legacy parking systems, which simplified integration. However, our architecture was designed to remain flexible, allowing future integrations with existing parking hardware or software through custom adapters if required in other cities.
Through proactive planning and the expertise of our DevOps team, these challenges were turned into scalable solutions. Anticipating connectivity delays allowed us to design offline-tolerant features, such as temporarily queuing user actions until network connectivity was restored.
Overall, the project successfully met its business objectives. Bayez now delivers a seamless, rewarding parking experience for drivers while gaining actionable analytics for smarter urban mobility planning. What was once a major urban pain point has become a strategic advantage, positioning Bayez as a leader in smart parking innovation.
"The quality of their development work truly stood out, and we were highly satisfied with the final product. Multisyn Tech exceeded our expectations. "